Dear Dell,
Over the years I've been a fairly staunch supporter or your business. I argue with friends and coworkers, often against an unseen adversary of their other acquaintances or just hearsay, that Dell is no worse than any other major computer manufacturer, just cheaper. I also own several of your products, including two computers that I paid for and several that I inherited over the years.
With that in mind, I offer you a small piece of advice: A $130 battery's lifespan should be more than 2 years.
Thanks
Dan
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